Try Spron without risk.
If Spron is not right for you, ask within 14 days of your first payment and we refund it in full.
No reason needed. A few fair-use limits apply, listed below.
Who can use the guarantee
- You are a first-time Spron subscriber.
- You ask within 14 days of your first payment.
- You have not had a refund from us before.
- Spron has written 14 articles or fewer on your account.
- Your account follows our Terms of Service.
The guarantee applies to every paid plan, monthly or yearly.
What you get back
We refund the full amount of your first payment to the payment method you used.
- Monthly plan: your first month.
- Yearly plan: the full year you paid for.
We refund the amount we charged, in US dollars. We cannot refund fees or exchange rate differences added by your bank.
How to claim
- Email [email protected] within 14 days of your first payment.
- Write from the email address on your Spron account.
- Say that you want your money back. You do not need to tell us why.
We answer within 3 working days. The refund goes back to your payment method within 10 working days. Your bank may need a few more days to show it.
What happens to your account and articles
- Your subscription ends and Spron stops writing new articles.
- You agree to remove all articles Spron wrote from your website within 14 days of the refund, including articles already published. This is fair to customers who pay for their articles. You may keep a copy for your records. We trust you to do this. If the articles stay live, we may reverse the refund.
- What happens to your account data is covered in our Privacy Policy.
Once per customer
Each person or company can use the guarantee one time. It is per customer, not per website or per account. Opening a new account or using a different payment method does not give you a second one.
Fair use
The guarantee lets new customers try Spron without risk. It is not a way to use Spron for free. We decline a refund request when:
- More than 14 articles were written on the account before the request.
- The same person, company, or payment method opened more than one account to claim it again.
- The account was clearly opened to collect articles and then ask for the refund.
- The account details are false, or the payment method is stolen or fraudulent.
- The account was closed for breaking our Terms of Service.
If we decline a request, we tell you why in writing.
Subscribing again
You can subscribe again at any time. The guarantee does not apply a second time, but the other cases on our refunds page still do.
Common questions
How does this work with the free trial?
The trial is 3 days and costs nothing if you cancel before it ends. If you stay, your first payment is taken and your 14 days start on that day.
Does it matter how many articles were written?
A little. Writing articles in your first 14 days is what the guarantee is for. The limit is 14 articles. Above that, the subscription has been used in full and we do not refund it.
Can I keep the articles after a refund?
No. You remove them from your website within 14 days of the refund. You may keep a copy for your records.
Can I get a refund after 14 days?
The guarantee covers the first 14 days. After that, our refunds page lists the cases where we still refund, such as billing mistakes. If something went wrong, write to us anyway.
I paid for a year. Does the guarantee cover all of it?
Yes, if you ask within 14 days of that payment.
I run several websites. Do I get one guarantee per site?
No. The guarantee is once per customer.
Do I need to cancel first?
No. Ask for the refund and we end the subscription for you.
Your legal rights
If the law where you live gives you cancellation or refund rights that cannot be removed by agreement, you keep them in full.
Contact
Comet Unit, LLC
30 N Gould St, Ste 4000, Sheridan, WY 82801, United States
Billing and refunds: [email protected]